Swift Save Wolverhampton Reviews
The team at Swiftsave have done a fantastic job in making my kitchen and bathroom plans become reality. The service I got from Aakash to help design and advise on other ideas was excellent. You know you’re dealing with a knowledgeable team when they all are able to answer queries and advise on best options and products. My experience in store was improved by staff taking time to speak to me by name and happy to help. As well as the support I got with design, alterations, updates on deliveries etc. from Aakash I’ve gotta also give a big shout out to Gurps, Jess, Alex and Mark who has a superb team working with him. I’m more than happy with the quality units, appliances and other items bought. The store has competitive prices that I’d say you’d find hard to beat, (after looking at other DIY stores).
Well done to the team. Top marks all round.
Wayne
29-04-21
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Very bad experience and disgusting store
Not recommended today when I'm in store part of the store roof fall not far from me because the was trying to fix something without any Warning signal it was really scary... and no apologies from the staff and from the store manager it is not save place to visit
And one of the Reception staff deal with me in very bad way and the store manager was present and His reaction was she is my daughter and don't came back here again!!!
11-08-17
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Swift Save’s customer service is the worst I have ever experienced. I will never go there again. I visited the store on Monday 28th July 2014 and the 2 men serving behind the desk were clearly unwilling to help me. I am female and went in there by myself and expected to be treated in the same manner as the other customers who were in the store at the same time. I did not have the measurements for one item, so when I asked again for advice I was told ‘We have over 15 items and others scattered around, there is no point showing you until you have the measurements.’ I only wanted to know my options. When I asked the price of something, the same man told me ‘As we have already told you it is...’. At no point did either of them show me anything, I was just pointed to where things were. When I asked ‘Could you please spare 5 minutes to help me?’, I was disgusted and astounded at the reply from the same man - ‘You are not buying today so it is not worth wasting our time!’ What a horrible way to speak to a potential customer. I do not expect to be spoken to in this manner when I am specifically asking for help. I went to a different company later that day and had personalised help and support. It is this company which will be getting my money and I will use for future projects. My advice to all potential customers of Swift Save is - go elsewhere, where you will be helped when you ask for it and you will be treated with respect. Swift Save’s staff are ignorant, arrogant and condescending.
09-08-14
Tags:
customer service
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