Not logged in. Login or Register


Please report a review if you believe it contravenes our community guidelines. Whilst not every review will be positive, if you think some users are abusing the review feature on this site, it will be very helpful if you can let us know using this form. Many thanks for your assistance in making sure this site is a useful and pleasent resources for everyone.

Report this Review

Swift Save’s customer service is the worst I have ever experienced. I will never go there again. I visited the store on Monday 28th July 2014 and the 2 men serving behind the desk were clearly unwilling to help me. I am female and went in there by myself and expected to be treated in the same manner as the other customers who were in the store at the same time. I did not have the measurements for one item, so when I asked again for advice I was told ‘We have over 15 items and others scattered around, there is no point showing you until you have the measurements.’ I only wanted to know my options. When I asked the price of something, the same man told me ‘As we have already told you it is...’. At no point did either of them show me anything, I was just pointed to where things were. When I asked ‘Could you please spare 5 minutes to help me?’, I was disgusted and astounded at the reply from the same man - ‘You are not buying today so it is not worth wasting our time!’ What a horrible way to speak to a potential customer. I do not expect to be spoken to in this manner when I am specifically asking for help. I went to a different company later that day and had personalised help and support. It is this company which will be getting my money and I will use for future projects. My advice to all potential customers of Swift Save is - go elsewhere, where you will be helped when you ask for it and you will be treated with respect. Swift Save’s staff are ignorant, arrogant and condescending.

Your comments:

Please register to report this review
By clicking Submit you agree to our Terms and Conditions.

First Name:
Email Address:
 Create a login username  
 Create a login password