1 star is one to many. I visited the Mac store and after waiting for ages someone finally served me. I explained that I wanted a brush for under my eyes to blend out concealer as I don't want to use my beauty blender anymore. She recommended brush 224. It was a fluffy brush so I was abit sceptical as they're usually used for eyeshadow. But I trusted her as she works in Mac. So I continued my purchase. Only to find that it didn't work great under the eyes, so i looked on their website and the brush is actually a tapered blending brush used specifically for eyeshadow. So I've wasted my money on a product I will never use.
I visited again today, and asked for a tester of the Water Fluid foundation. The lady was busy and said she'll be with me she's just serving. I waited 15 mins and still no return. So I went to the till and she advised I needed to wait 30 mins. I said I will come back, she said I can give you a tester so you can take it home and try it yourself. I agreed, then she tested it on the back of my hand and gave me a tester. But how could she be accurate by testing it on my hand and not on my face??
I'm extremely unhappy with the customer service in the store!! Only to mention another young lady knew I was standing there but was too busy taking to a friend that had came in than to help me.
DONT SHOP THERE... DONT PUT COMMISSION IN THESE GIRLS POCKETS!! They are rude, stuck up and only serve people they think are worth it! If you really want a Mac product, go to the Birmingham store in Selfridges!!
26-12-15
