A young girl was getting everyone's orders wrong, she knew how to operate the till and the coffee maschine but it was plain to see she was in a world of her own. I leave with my caramel latte, in a rush to get my train due to a platform alteration. After boarding the train in relief to have made it, I take a sip of my caramel latte to discover that she had messed mine up as well and I had normal coffee. Which not only is considerably cheaper than the caramel latte, but needs sugar for me to be able to drink it. Sugar that I didn't pick up due to ordering a caramel latte that doesn't need it. Not impressed at all, this girl needs to wake up. Terrible customer service
18-11-15
