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Disappointed by the knowledge of the staff. I asked to be shown where the bridal department was after noting the sign by the escalator said 1st floor. One staff member pointed me across the floor to the other side of the shop.. then another member of staff told me that beatties no longer had a bridal dept info given after i waited for her and another colleague finished their little chat... plus store is a bit smelly on the lower floors where cards and stationary are .. freestanding heaters are dotted around doesnt look very nice .

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