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I would give them 0 stars if it was possible. I am a landlord and used them because they promised me the best but delivered nothing. Rent never came on time. No one retuned my call when I left a message. Rented to wrong kind of tenants without my consent. Took the money out of deposit protection scheme without my consent. Tenant left property in really poor state and no one ever inspected. Tenant did not pay last month rent and I was told there is not enough deposit. This was my first experience of letting agents and how horrible was it is very difficult to write in words. All I want to say is avoid them at any cost they are most useless agents ever and that is why they are not member of any organisation like ARLA.

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