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I had a viewing today at 12.15. I arrived at the property at 12.00 on the dot, probably earlier. I waited for 45 mins, in that time I had tried calling martin and co off a phone box which was a minute walk away from the flat and nobody answered the phone even though I had tried calling 3 times. I was waiting outside whilst it was freezing cold and raining. at 12.39 somebody called me from martin and co and told me the man that I had the viewing with had already left as he was waiting from 12.00. whilst I was waiting outside the property I saw nobody come in or leave the property. I had gone to all of the doors behind the bakery were the flat is located and knocked on them all, as there was no indication of any of the door numbers. In the whole time I was waiting there nobody called me to ask if I was having difficulty finding it, or to tell me that they were waiting inside the flat for me. when martin and co called me yesterday to confirm I wanted to view this flat I told them that I was a single mum and that I didn't have much money. As a single mum I feel as if the £4.30 I had spent on a day saver to view the property and the £1.80 I had spent in the phone box to get in touch with them has been waisted. it might not be a lot of money to most people but as a single mother I don't have money like that to waist. I am furious that had been left waiting in the cold and rain for 45 minutes for no reason. I shall never be using martin and co ever again!