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Awful company with rude and dishonest staff at the Walsall branch. Charge fees at every single opportunity - there is even a £75 fee to leave. The property was misrepresented, the 'shared garden' was actually an overgrown mess at the rear of the neighbour's garden. Every potential repair I reported was never followed up' let alone fixed. When I reported the problems again, they feigned ignorance. Flat was cold damp, draughty, walls were covered in mildew within a few days with condensation often dripping from the ceilings. Complained about various issues but no repairs were ever carried out and as far as they were concerned I view the property and accepted it "as is". They are interested only in money and will rinse your for every fee imaginable. They are the epitome of the worst of private letting.

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