Studio 104 Wolverhampton Reviews - Hair & Beauty Salons in Wolverhampton

annahillman

1 reviews

i bougt a groupon voucher for full head highlights treatment and cut and finish i had to wait 3 weeks for an appointment but when i realised the salon had sold 680 vouchers i was pleased to get in that soon i had my highlights and an all over colour which obviously i had to pay extra for but i got a discount of 20% i was very happy with my hair and the service i recieved i had 2 drinks and magazines to read while i was there and even though they were busy i was still out in 2 hours the staff were very proffesional and polite and the salon was very nicely done out with a pleasent atmosphere was very happy with my har and experience in the salon and have rebooked in november which i was very pleased to find out i get a 50% discount on my next visit HIGHLY RECCOMEND 08-09-11

Tags: the staff at studio 104

Rating 5

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CLB1511

1 reviews

OOh not a good experience at all. The reason they don't answer the phone is because they only have 2 stylists (and no receptionist ) who appear to be overbooking themselves. I was told I was lucky to get in as Groupon customers have to be booked in when they can and are now full until September. I waited for 40 mins before I was seen. I was happy to overlook this, as well as being sprayed in the face with a broken shower head, man handled whilst the foils were removed along with some of my hair, then when my higlights were being rinsed I was slightly disconcerted by the question "Do you normally have a toner aswell?" (Overcome with panic) To which I replied "No, but has it gone brassy?" I was told yes, so of course I opted for a toner, as I didn't want to leave with orange hair. I was then left with wet hair on 2 occasions while she went to sort out other dissatisfied customers, and once finally blow dryed, I received a dry cut. My hair turned out fine, so that was my main concern but when upon leaving she tried to charge me £15 for the toner I was horrified! She said they just do basic highlights and if I need a toner I have to pay for it! I have NEVER been to any salon EVER who have said your hair looks a bit brassy, we can correct it but you'll have to pay! Actually, I've never needed a toner at all before as the colour is usually fine! Unbelievable. Needless to say I refused to pay for this. I'm not unreasonable by any means but this is out of order. What a way to run a business. I don't normally leave reviews, especially negative, but this has annoyed me so much I needed to get it off my chest. Also, no drink or magazine offered during 3 hours + I was there. Luckily I had my own water and magazine. Would have taken a packed lunch if I'd have known how long I'd be waiting. Expected a salon in town centre location to be much more professional than this. Will not be going back there for sure. 21-07-11

Rating 1

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beautyguru

1 reviews

Had my hair cut and colour through Groupon, i will NEVER go back or even reccomend it! looks as though they have just moved in, there was hair eveirywhere, even when she told me to sit down.

The highlights were not even, it was a rush job that she did, i had to re dye it.
I also asked for layers throughout my hair, in this case she messed it up, my side bangs are now out of proportion. The groupon voucher also stated that i was to have morrocan oil treatment, which the hair dresser decided to skip because she wanted to go home! theres no where to put your hand bag, unless you put it on the floor on all the hair. i know hair dressers are expensive, but at least you go home feeling happy! 16-07-11

Rating 1

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